Terms and Conditions

Terms and Conditions for Worcester Awnings Ltd

1. The prices quoted are nett, unless otherwise stated, based on today’s ruling costs. They will remain for 30 days thereafter are subject to variation in relation to increased costs.

2. Our terms are 50% deposit when placing the order and until such deposit is received, the order will not be processed. 50% is the balance payment and is due on the day of installation or as specifically previously agreed in writing. However, the amount of deposit can vary depending on the project size and value.

3. A 50% deposit is payable when the order is placed. If the client delays installation, the Company reserves the right to collect a further 40% deposit two months after the date of order and the final 10% is then payable on the day of installation.

4. Overdue accounts will accrue interest at the rate of 5% per month or part thereof.

5. No responsibility is accepted for client’s own measurements or diagrams.

6. Where local planning permission may be necessary, it is the client’s own responsibility to obtain it. Should planning be refused and the goods have been ordered and made then the full invoice amount will be charged. We can store the goods, but a fee may be charged for this whilst any appeals are carried out storage costs start from £50.00 per month.

7. Our estimate excludes any cutting away, making good or redecoration of the surrounding area/s unless priced in advance.

8. All our electronic installations are surface mounted. Power points are to be supplied by Worcester Awnings unless otherwise agreed by the client. Any internal or external channelling of wiring is to be carried out by the client’s own electrician at their expense.

9. Unless otherwise agreed in writing, our work will be fitted during normal working hours from Monday to Friday, proceeding without interruption.

10. We do not accept responsibility for the correct working of our products unless they are fixed by our own skilled installers.

11. We cannot be held responsible for repairs or replacement parts that are old, damaged, or not fitted by the Company and result in errors that become apparent during our installation. Repair work is estimated by the Company and as seen during our site survey. Should further parts or labour be required then we will charge additional for these.

12. We cannot be held responsible for damage caused to awnings as a result of them being left out in adverse weather conditions, especially strong winds. They are primarily sun blinds and care should be taken to avoid any unnecessary damage.

13. It is assumed that the surface to which we are requested to fit is sufficient to hold the product. We will not be held responsible for damage caused by inadequate fixing surfaces.

14. For health and safety precautions, it is the responsibility of the client to advise the Company of the presence of any hazardous substances, e.g. asbestos, that may be on site.

15. Our installations are guaranteed for 60 months after completion, during which time our faulty parts or workmanship will be rectified (subject to inspection by the Company).

16. If the client considers the installation/work completed is not in accordance with his/her installations, the client must notify the Company in writing within 5 days of installation/work being completed. We would require any such notification to be in writing to the company address or by to info@worcesterawnings.co.uk. Should no notification be made then the full amount would become due.

17. Skilled labour and the necessary plant are provided for all installations but where special scaffolding, suspended cradling or hoisting equipment is necessary, this is to be supplied and erected by the client at no cost to the Company, unless otherwise previously agreed in writing. The Company is to have free use of an accessible electric power supply. Should access equipment be made available on installation then it must be provided free of charge and pre-erected for us by the Company for the life of the item being installed by the Company.

18. Insurance – our legal liabilities to our employees and the general public are insured under an Employer’s and Public Liability insurance policy.

19. Health & Safety – where risk and method statements are required then it is the client’s responsibility to provide the Company with contact details and access requirements. If the client wants the Company to carry this out then we reserve the right to charge an administration fee of £60 + VAT.

20. Cleaning – do not jet wash fabric. There are different strength jet washers and they can damage seams, fade fabric, damage signwriting and cause crinkling of the fabric. Do not use chemicals on the fabric as this can alter the colour and reduce the life of the fabric and damage the signwriting. All Company guarantees are void if the beforehand methods are used.

21. Delivery – every effort will be made to comply with agreed dates but we do not accept responsibility for failure caused by events outside of our control. You may be liable for extra charges in the event that we attend site and the required services are not in place for the schedule.

22. Cancellation – can only be accepted if notification is received by the Company in writing. However, if ordering and manufacturing has commenced, cancellation will only be accepted against payment of costs incurred at the date of receipt of such cancellation.

23. Our name may appear on all our company products.

24. Errors and omissions exempted from this offer of sale.

25. Title to all goods will remain the property of the Company until receipt of full payment is made by the client. We reserve the right to reclaim goods that are not paid for within the payment terms previously notified.

26. We reserve the right to use any photographic images that we may take of your installation in any future publicity materials unless it is expressly forbidden in writing at the start of the quotation period.

Payment Terms

50% Deposit before Order Confirmation

Remaining Balance to be paid on day of installation.

For all payments we accept BACS, Credit/Debit Cards, Cheque & Finance subject to approval

Please see below Bank details for BACS payments:

Worcester Awnings Ltd

Sort Code – 30-98-97

Account Number – 69042663

Lloyds Business Banking

Please use your address as the Reference

If it is found you require custom made brackets for your awning, this can be designed, fabricated and powder coated to your requirement. If cancellation of the order was made, no refund would be made for the brackets .

Delivery Times

The lead time for Awnings can be supplied and fitted within 3-12 weeks; this is based on seasonal demand. We cannot be held responsible for any delays or damage in shipping. Unfortunately, due to this we are unable to provide discount or compensation due to this being out of our control.

Installation

Upon installation of any product/survey done on site, we require somebody with authority (property owner/ manager) to be present to confirm the work being suggested/carried out is to your satisfaction. If no such person is available, it would be assumed that the work carried out would be to your satisfaction.

Finance Statement 

Worcester Awnings Ltd maintains a policy of progressive design and reserves the right to amend and alter specifications without prior notice. All information is believed to be correct at the time of publication, errors and omissions excepted.

Worcester Awnings Ltd. 80 Dilmore Avenue , Worcester , WR4 0PX. Registered in England, Company Number:  12834002 , VAT Registration Number:  4136 117 31 

Worcester Awnings Ltd is an introducer appointed representative of Ideal Sales Solutions Ltd T/A Ideal4Finance. Ideal Sales Solutions is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and term.